Customer Service

Placing an Order

Placing an order on our website is easy!. Just add items to your cart, go to checkout, fill in your shipping and payment information, and place your order. We ship online orders to any address in Canada. Shopping at Affiliated Sports Group is a slam dunk!

Purchase online for pickup at the Affiliated Sports warehouse

Quick and easy pickup is the fastest way to get your online order. You can purchase it affiliated-sports.com, and we will decorate and pack it for you here. When the order is ready you can simply come pick it up at our warehouse location.

Payment Options available / Terms

We currently accept Credit Cards (Integrated Shopify Payments), PayPal, Google Pay, Apple Pay and Interac (Canada only).

All orders are charged to your payment type of choice when the order is processed. At this time, we do not offer Cheque, Money Order, COD, Net Terms or any other post-dated payment options.

Credit Card: You can enter your payment details at the time you place your order using a valid credit card. (VISA or MasterCard). The applicable amount will automatically be debited on your card. Affiliated Sports Group Campea reserves the right to check the validity of the credit card, its credit status in relation to the order value and whether the address data of the purchaser is correct. We may refuse orders depending on the result of these checks.

PayPal: When paying by PayPal, Affiliated Sports Group Campea reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. Affiliated Sports Group Campea reserves the right to deny any purchase.

Gift Vouchers / Discount Codes

Gift Vouchers purchased on this website can be claimed in the checkout and will deduct from your order total amount. If you would like to check the balance of your gift voucher, please email us.

If you have received a Discount Code, please enter in the Discount Code on the checkout page. You may enter in a Gift Voucher and a Discount Code, but you will not be able to enter in two or more Discount Codes.

Returns & Warranty

We understand that occasionally you may have to return something to us for a variety of reasons and to make it easier we have a no-hassle return and exchange policy.

We gladly accept returns and exchanges on most items purchased within 30 days, returned in their original condition (unworn, unlaundered, unembellished, in new condition). If items are purchased as a set (i.e. Training pants and jackets), it must be returned as a set. Please try on items in a clean, indoor area in case you need to return them.

• * Please note that clearance and customized items are final sale.
• * Please note any decorated products cannot be exchanged once shipped. Please verify the sizing and style you select prior to placing the final order.

How to Return your Item:

Please complete the return form and include it in your package. You have been provided a return Way bill should you choose to send the item back. It is important to include a copy of your packing slip or original invoice with the return.

Return Authorization Form (PDF)

Return Authorization Form (DOCX)

We suggest that you ship your return package via courier or insured registered mail, to make a note of your receipt and tracking number, in the event that it is delayed or lost in transit. We cannot accept returns that are COD, or marked as “Bill Recipient”.

Please allow for 1-2 weeks from the time that you send your return to receive your refund/ /your exchange order. Most returns are processed within 1-3 business days of arrival. Merchandise returned without an original packing slip/ invoice or outside these Policy Guidelines may take longer to process.

All refunds will be for merchandise only; we cannot refund shipping costs unless the item was sent in error. If we sent you the wrong item in error, we will, of course, refund the shipping costs.

If you need additional information, please email info@affiliated-sports.com or call 1-800-361-1145

Please send your returns to the following address:

Affiliated Sports Group / Campea
1942 Rue Onésime Gagnon
Lachine, QC. CANADA
H8T 3M6
Attention: Returns & Warranty Department

Defective Items

Due to the intense nature of sports, all items - especially footwear and gloves - will experience normal wear and tear such as: color loss, material wear, loose threads, small gaps between the outsole and the upper, etc. All equipment may need replacement after a season of play due to normal wear and tear. Normal wear and tear will begin to show even within the first few uses. This is both normal and expected. These occurrences are common and not indicative of an item's defectiveness (poor workmanship or materials).

Very few items are truly defective. Genuine defects most often reveal themselves within 60 days of purchase. An item's price does not indicate longevity, merely the quality of the materials and technology used in its construction. For this reason you may return a defective item up to 60 days after the date of purchase for a full refund.